Call Us Today: +254 798 845 545
Phone:+254 798 845 545 Nairobi, Kenya Office Building Number
OUR PROCESS

A Simple, Transparent Journey From Enquiry To Vehicle Delivery

At Krish & Marsh Tours, we believe securing the right vehicle should be straightforward and stress-free. Whether you're seeking a short-term rental or a long-term leasing solution, our process is designed to save time, provide clarity, and ensure you receive a vehicle that meets your exact requirements.

01

Initial Consultation

Every engagement begins with understanding your transportation needs. Our team takes time to learn about your intended use, preferred vehicle type, budget, duration of use, and any special requirements. This allows us to recommend solutions that align with your objectives from the very beginning.

02

Vehicle Assessment & Recommendations

Once we understand your requirements, we identify suitable vehicles from our fleet. We provide clear recommendations based on passenger capacity, comfort, fuel efficiency, business needs, travel plans, and overall value to ensure you make an informed decision.

03

Quotation & Agreement

We provide a transparent quotation outlining all applicable charges and service details. For leasing arrangements, our team explains the agreement structure, responsibilities, support services, and lease duration so that everything is understood before proceeding.

04

Reservation & Preparation

Following approval, we reserve the selected vehicle and prepare it for delivery. Each vehicle undergoes inspection, cleaning, and operational checks to ensure it meets our standards for safety, reliability, and presentation.

05

Vehicle Collection Or Delivery

Customers may collect their vehicle or arrange for delivery where applicable. During handover, our team explains vehicle features, verifies documentation, and ensures you are fully prepared before beginning your journey.

06

Ongoing Support & Completion

Our relationship does not end at vehicle handover. We remain available to provide assistance throughout the rental period or lease term. Upon completion, we conduct a smooth return process and gather feedback to continually improve our services.